Removing Multiple Roles from a User

1. From the SmartSolve Portal Page, click the Admin tab.
2. In the User Management menu, click Users.
   Result: The Internal Actors window is displayed.
3. If you want to view persons (SmartTrain) and client contacts instead of internal actors, click the Select User drop down button to display a list of the other possible users.
   

4. Left click the name of the user from whom roles are being removed.
   Result: The Detail tab of the selected internal actor is displayed.
5. Click the Role tab.
   Result: All roles currently assigned to this user within this organization are displayed in the Current Roles section at the top of the window.
6. In the Current Roles section at the top of the page, uncheck the checkboxes for all of the roles you want to remove from the internal actor.
7. Click the Remove From Actor button.
   Result: All selected roles are now removed from the internal actor.

See Also

Users

Removing Multiple Users from a Single Role.

Creating an Internal Actor

Deactivating an Internal Actor

Reactivating an Internal Actor

Attaching a User to Multiple Roles

Attaching a User to Multiple Rights Groups

Removing Multiple Rights Groups from a User

User Management

Roles

Rights

Rights Groups

Single Sign-on

Groups-Teams